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Contact Us

Contact Us

Contact Us

After receiving the shipment, you will find a quick guide document in the package box. Usually it is very easy to complete 

the installation following the guide especially for experienced customers. However, if you don’t have any experience about 

installation of security camera, in order to get technical support service in time, please try to schedule the initial  installation

from 7:00PM to 10:00PM or 6:00AM to 9:00AM US Eastern Time on work days when Dericam Support Team is able to reply

you rapidly due to our serving time only covering 7:00PM to 9:00AM US Easter Time currently.


You can reach us for help by sending email to the following email.

Technical Support Inquiries:support@dericam.com

For technical support inquires, we will reply within 24 hours.